Existing customer? To upgrade or buy an additional plan
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Representative example for Device Plans
Example Phone / Watch Plan breakdown | |
---|---|
Total cost of device | £1,000 |
Upfront cost | £100 |
APR | 0% |
Total credit amount | £900 |
Length of contract | 36 months |
Monthly Device Plan cost | £25 |
Figures used in the above (other than the representative APR) are for illustrative purposes only.
Saving claims verification: see details on the relevant product page.
VAT: All pricing exclusive of VAT unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.
5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Click here for details about our 5G network
Roaming in more destinations than any other UK network: for verification, please see our roaming page
Gift with Purchase: see details on product page including any additional terms.
Ultimate Flexibility: For verification, see the Ultimate Flexibility details
Vodafone EVO: Only available to sole traders.
*Annual Price Rise
Pay Monthly Plans (excluding Home Broadband): During your minimum period, each year, on 1 April, your monthly Airtime Plan charge will increase by £1.50 (exc. 20% VAT). Out of bundle charges will increase each April by Consumer Price Index rate published in January that year +3.9%.
Home Broadband: During your minimum period, each year, on 1 April, your monthly Broadband Plan charge will increase by £2.50 (exc. 20% VAT). Out of bundle charges will increase each April by Consumer Price Index rate published in January that year +3.9%.
See vodafone.co.uk/pricechanges for details.
Pay Monthly
Minimum term agreement, credit check and terms apply.
Device plan: means a Consumer Credit Agreement over a period between 3 - 36 months. A Monthly Airtime Plan (Xtra Plan) is required with your Device Plan. Device Plans up to 12 months require either a 12- or 24-month Monthly Airtime Plan. Device Plans over 12 months require a 24-month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly).
Pay for your phone / watch in one go: If you would like to pay for the full cost of your phone / watch upfront, you can do this in one of our stores. You will need to purchase a Monthly Airtime Plan at the same time.
Minutes and texts: to standard mobiles and landlines (UK: 01, 02, 03) and standard SMS in the UK and our inclusive roaming destinations. A one-minute minimum call charge applies.
Data: For each 30-day period a 25GB fair roam policy on all Pay monthly plans applies in our inclusive roaming destinations
Unlimited data: available on Unlimited Lite Plan (max download and upload speed of 2Mbps), Unlimited Plan (max download and upload speeds of 10Mbps) and Unlimited Max Plan. Speed may vary due to a number of factors.
Roaming: using your home plan in the Republic of Ireland and Isle of Man (Zone A) is included in our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on. A 25GB roam fair use policy applies for each billing month.
Click here for information on roaming with Vodafone
Click here for a list of our inclusive roaming destinations
Unbeatable Trade-in: Offer ends 23 September. Only available to business customers with less than 10 employees. Using our daily price check mechanism (Monday to Friday), we'll offer the best price vs any other mobile network operator's trade-in price (excluding promotions), when you trade-in an eligible device using our Trade-in Tool. Returned device must be in good working condition. For terms, checks, eligibility and a list of eligible devices see vodafone.co.uk/tradein
Trade-in Guarantee - Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer. Only available to business customers with less than 10 employees. Please see here for our Terms and conditions, which also details the eligibility criteria.
Trade-in: to trade in your device, please visit: https://tradein.vodafone.co.uk
Phone Buy-Back Guarantee: Only available to business customers with less than 10 employees. Customers who purchased an iPhone 14 from Vodafone, and trade-in that device (in good working condition) via our Trade-in Tool between 1st September 2023 and 31st October 2023 whilst upgrading to a new Airtime Plan and new device, will be entitled to receive a guaranteed Buy-Back Price. Buy-Back price varies depending on model variant. Details: vodafone.co.uk/buyback. Terms apply: vodafone.co.uk/terms.
Upgrade from month 3 relates to Vodafone EVO (sole traders only) and means:
Buying new Device Plan (which is a Consumer Credit Agreement) and an Airtime Plan; and
paying off the remaining amount on your current Device Plan prior to upgrading.
Benefits for selected Xtra Plans:
Unlimited Picture Messaging (MMS): within the UK and our inclusive roaming destinations.
Device Care: for the duration of the plan only. Applicable for IOS and Android phone devices. Includes a health check giving you an indicator of the battery health and a valuation service giving you an estimated resell value of the phone.
50% off Smartwatch Connectivity: for compatible cellular (not WiFi only) smartwatches. Smartwatch Connectivity Plan (via Vodafone OneNumber) lasts for 30 days and will automatically renew every 30 days unless cancelled. The plan is £7 a month reduced to £3.50 a month. Discount not applicable to customers on a £5 OneNumber Connectivity or to customers on an existing 24 month watch plan. Prices in this paragraph include 20% VAT.
Unlimited Data Booster plus Inclusive Roaming in 51 European Destinations: 24 month Xtra Plans come with 6 boosts and 12-month plans with 3 boosts. Each boost provides unlimited data for 30 days. Inclusive Roaming in 51 European destinations allows you to use your monthly allowance of minutes, text and data to roam at no extra cost in our Zone A and B destinations. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page
Inclusive Roaming in 83 Worldwide Destinations: Roam at no extra cost in 83 destinations worldwide (Zone A, B and C destinations) on selected Xtra Plans. A 25GB roam fair use policy applies each billing month. Find more information and destinations on our roaming page
Total Care Warranty: 24 month warranty starts from the date of purchase of a handset from Vodafone either on a Device Plan or outright. Warranty only applies to manufacturer faults. Not applicable with Refurbished Phones. Find out more about Vodafone Total Care Warranty
Battery Refresh: applicable for phone devices purchased either on a Device Plan or purchased outright from Vodafone, with a Vodafone Pay Monthly Plan. Is available for the length of the plan (minimum of 2 years and maximum of 3 years). Battery Refresh is not available for phones that have been cracked, smashed or have water damage (damage that would not be covered under a manufacturer warranty) and chargeable repairs can be offered. Download the My Vodafone app to access the Battery Refresh Tool. Not applicable for Watch Plans or Refurbished Phones.
Smartwatch / Watch Plans
Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber). Lasts for 30 days and will automatically renew every 30 days unless cancelled. Terms apply.
OneNumber Bundle
Based on purchasing OneNumber on Smartwatch with 50% off Smartwatch Connectivity (£3.50 vs £7) and OneNumber on Tablet with OneNumber Bundle discount (£11.50 vs. £15). Total price is £15 with both discounts vs. £22 if bought full priced, offering a saving of £7 a month. For compatible cellular (not WiFi only) smartwatches and tablets (capable of using eSIM). Smartwatch and tablet Connectivity Plans (via Vodafone OneNumber) last for 30 days and will automatically renew every 30 days unless cancelled. Discount not applicable to customers on a £5 OneNumber Connectivity or to customers on an existing 24 month watch plan. Prices in this paragraph include 20% VAT. Terms: vodafone.co.uk/terms
Home Broadband
For Home Broadband details and terms go to our Home Broadband page
*910Mbps average download speed via a wired connection.
Insurance
These terms are available on our terms and conditions pages
If you’re a consumer go to Consumer then Insurance then Insurance – Current
If you’re a sole trader go to Business then Insurance then Insurance – Current
Awards
Very Me Awards
VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website
VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website.
Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website
Reliable, award-winning network: The UK relies on Vodafone as a network provider as it: i) powers critical national infrastructure and 77% of emergency services, ii) has coverage in 99% of UK homes; and iii) covers 96% of the UK. See full details and awards on our Network page
Best Network for Business: Vodafone Business won the Best Network for Business at the Mobile Industry Awards 2021, as awarded by TechRadar Pro. The award was based on a range of criteria including customer service support to business customers and investment in new network technology over the last 12 months. Vodafone and O2 were the award finalists. Visit vodafone.co.uk/business/awards for more details.
Full Terms and Conditions
For full terms and conditions, visit our terms and conditions page
Finance subject to status and credit checks. 18+. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN
Trade-in Guarantee:
Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer. Only available to business customers with less than 10 employees. Save up to £408 (inc 20% VAT) based on trading in an eligible device. Please see here for our Terms and conditions, which also details the eligibility criteria.
Minimum term agreement, credit/eligibility checks & 25GB roaming fair use policy apply. See full terms.
iPhone 16 Pro Max offer terms:
Save £240 (excl. VAT). Min term agreement, eligibility, checks. 25GB roam fair use, terms apply. Business customers only <10 employees only. Saving on 8GB 24m Airtime Plan is £240 (excl. VAT). Airtime saving over 36 months.
Samsung Galaxy S24 offer terms:
Min. term agreement, eligibility, checks, 25GB roam fair use, terms apply. Based on Apple iPhone 12 Pro Max 128GB (good working condition). Business customers with <10 employees only. Terms: vodafone.co.uk/trade-in. Trade-in savings £293 inc. VAT (as applicable). Saving on 8GB 24m Airtime Plan without trade-in is £480 (exc. VAT). Airtime saving over 36 months.
Google Pixel 9 Pro offer terms:
Save £480 (excl. VAT). Min term agreement, eligibility, checks. 25GB roam fair use, terms apply. Business customers only <10 employees only. Saving on 8GB 24m Airtime Plan is £480 (excl. VAT). Airtime saving over 36 months.
Motorola RAZR 50 Ultra offer terms:
Saving based on a 36-month 8GB Xtra Airtime Plan with two benefits. Sole traders only, all prices exc. 20% VAT. Eligibility, checks, 25GB roam fair use and terms apply. For terms, see vodafone.co.uk/terms. Finance subject to status and credit checks. 18+. Direct debit required. Credit provided by Vodafone Limited, FCA Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.
Best Network for Business:
Vodafone Business won the Best Network for Business at the Mobile News Awards 2024. The award was based on a range of criteria including innovation, flexibility and benefits. Vodafone and BT were the award finalists. Visit Mobile News Awards’ website for more details.
Criteria:
Solutions and products offered
Benefits offered to professional users and organisations
Product unique features and business challenges solved
Cost benefits offered
Improvements to business customers' productivity and commercial performance
Evidence of reliable network connectivity, security and control
Annual Price Increase:
During your minimum period, each year, on 1 April, your monthly Airtime Plan charge will increase by £1.50 (exc. 20% VAT). Out of bundle charges will increase each April by Consumer Price Index rate published in January that year +3.9%
See vodafone.co.uk/pricechanges for details.
Minimum term agreement, credit check and terms apply - see terms
For prices excluding VAT, the VAT rate payable is 20%.
Small business customers are those with under 10 Vodafone connections.
Frequently Asked Questions
A life cycle assessment study (Pamminger, R., Glaser, S. and Wimmer, W., Modelling of different circular end-of-use scenarios for smartphones. International Journal of Life Cycle Assessment (2021) 26:470-482) found that a refurbished phone (used for an average 1.93 years) can have a 55% lower contribution to climate change (or 'GWP') compared to a new phone (used for 2.5 years) (according to the study results shown on page 479). Based on this study, buying and using a refurbished phone can be considered to be friendlier for the planet in comparison to buying and using a new phone, because it has a lower negative impact on climate change.
Read the full study or a consumer-friendly report of the study.