Ultimate Flexibility

Claim: "Vodafone's new phone plans that give you the ultimate flexibility"

Vodafone's new plans: known as Vodafone EVO lets you take a Device plan credit agreement, with an Airtime plan, subject to credit check, eligibility and terms: vodafone.co.uk/terms.

Below a comparison to explain why Vodafone EVO gives you the ultimate flexibility when compared with competitors offering a similar product to Vodafone EVO (i.e. Device plan credit agreements), objectively comparing one or more material, relevant, verifiable and representative feature of those products.

As of May 2021, source: competitors' own websites.

Features Vodafone O2 Sky Mobile Virgin Mobile Tesco Mobile

Ability to choose length of Device Plan (Device Plan) credit agreement

 

Choice of:

monthly increments from 12 to 36 months

Choice of:

monthly increments from 3 to 36 months

Choice of:

24 months or 36 months

 

Choice of:

from 24 to 36 months

Choice of:

12, 18, 24, 30 or 36 months

Ability to choose upfront cost of the Device

Choice of:

£10 increment, with a pre-set minimum and maximum, depending on the device

Choice of:

£10 increment, with a pre-set minimum and maximum, depending on the device

 

No choice.

Upfront cost of Device is £0

 

No choice.

Upfront cost of Device is £0

 

Choice of:

£0, £60, £120 or £180 depending on device choice

Must purchase Airtime Plan together with Device Plan

 

Yes

Yes

Yes

Yes

Yes

Choice of length of Airtime Plan agreement

 

12 or 24 months: if Device Plan is 12 months.

 

24 months: if Device Plan Is more than 12 months.

 

 

 

Monthly rolling

12 months

30 day rolling

Monthly rolling

Can customer cancel their Airtime Plan without having to pay off their Device Plan?

 

Yes

 

Because customer can cancel his Airtime Plan and keep his Device Plan agreement.

No

 

Because if a customer cancels his 30 days rolling Airtime Plan, he cannot keep his Device Plan agreement. The Device must be paid off in full. Customer cannot keep his Device Plan without an Airtime Plan

No

 

Because if a customer cancels his 30 days rolling Airtime Plan, he cannot keep his Device Plan agreement. The Device must be paid off in full. Customer cannot keep his Device Plan without an Airtime Plan

Yes

 

Because customer can cancel his Airtime Plan and keep his Device Plan agreement

No

 

Because if a customer cancels his 30 days rolling Airtime Plan, he cannot keep his Device Plan agreement. The Device must be paid off in full. Customer cannot keep his Device Plan without an Airtime Plan

Choice of data allowances on Airtime Plan

 

From 2GB to unlimited data

 

From 1GB to unlimited data

From 100MB to 60GB data

From 2GB to unlimited data

From 1GB to unlimited data

Choice to trade-in an eligible phone, to receive a guaranteed monthly saving on the Airtime Plan - all in one single purchase journey

 

 

Yes

No

No

No

No

Upgrade to a new phone any time after 12 months, with ability to trade-in.

Yes

 

Customer can upgrade their device after 12 months, onto any devices.

 

At that point, customer has the option to trade in current device, to help pay off Device loan on their current device.

 

 

Yes

 

Customer can upgrade anytime but to do so, customer must pay off current phone in full to upgrade.

Yes

 

Upgrade anytime after first 31 days Customer can pay off current phone when they upgrade or keep paying for it monthly.

 

Customer can upgrade to a new phone (via Swap) anytime from month 12 (on a 24 month contract) or month 24 (one a 36 month contract). Customer has to return current device in good working order.

 

 

 

 

 

Yes

 

Freestyle Contract customers can upgrade early and Trade-in their current phone to help pay off what’s left.

 

 

Yes

 

Customer can upgrade anytime but to do so, customer must pay off current phone in full to upgrade.

 

 

 

 

 

 

 

 

 

 

 

 

Therefore, based on the above, we believe that Vodafone EVO give consumers the ultimate flexibility due to a combination of flexible plans, flexible upfront costs, flexible upgrade and flexible trade-in.