Existing customers

We'll send you a reminder by text a few days before your bundle is due to renew.

If you've got enough credit on your account, you don't need to do anything - your bundle will renew automatically and with Total Rollover, any unused allowances will roll over into the next 30 days.

If you don't have enough credit, you'll have a seven-day grace period to top up so your bundle will renew. You'll pay our standard plan rates during this period.

Visit our Pay as you go Bundles page to see our full range of bundles.

Once you've decided which one you'd like to switch to, text the code you'll find underneath the bundle details to 49501. You need to send this text from the Vodafone mobile you'd like to add the bundle to.

For example, if you decide to switch to our £15 bundle, just text BVB15 to 49501.

To remove your Pay as you go Bundle (also known as a Big Value Bundle), simply let us know by starting a chat with us, calling 4354 free from your Vodafone mobile, or speaking to an adviser in one of our stores

If you'd like to use your bundle until your current 30-day period is up, you can stop it from auto-renewing using the My Vodafone app. To do this:

1. Open the My Vodafone app and select the Plan button on the home screen

2. Then, choose Change plan

3. You'll be asked to enter and confirm your mobile number - enter this and select Continue

4. Select the Opt out button underneath your bundle details

5. We'll text you a security code - enter the text you receive into the Security code box, then select Continue

6. Select Remove this Big Value Bundle

Once your bundle is removed from your account, you'll lose any remaining data, minutes or texts you had and will start paying our standard Pay as you go rates

The easiest way to top up is with the My Vodafone app

Just download the app from your chosen app store, sign in and you'll be able to top up whenever you want, directly from your phone.

You can also visit our Top up page to see all the other ways to top up.

The My Vodafone app makes it easy to see how much your spending, what you're spending it on and when you need to top up.

Just download the My Vodafone app from your chosen app store, sign in and you'll get a detailed view of your spend.

VeryMe Rewards is available to all Vodafone mobile customers.

To get access, all you need to do is download the My Vodafone app from your chosen app store, sign in, and you'll see VeryMe Rewards on the app home screen.

If you're an existing Pay as you Go customer, you can switch from a physical SIM to an eSIM - all you'll need is a device that's eSIM compatible.

With our Pay as you go Plus plans, you can get an eSIM if you're a new or existing customer.

Find out how to swap to an eSIM on Pay as you go