Press Release | 02 Apr 2020

Vodafone provides 30 days of free unlimited mobile data for NHS staff

Vodafone announces it will be extending its 30-day free access to unlimited mobile data offer, by proactively upgrading customers who have personal Pay Monthly contracts and are registered in its systems as working for the NHS.

These customers will receive a text informing them of this upgrade from 6 April.

Vodafone has already proactively upgraded Pay Monthly customers who were flagged as vulnerable in its systems to the same offer.

This follows the successful launch, last Friday, of the offer to 500,000 Pay Monthly customers to take advantage of 30 days unlimited data for free. Any NHS staff or vulnerable customers with personal Pay Monthly contracts who are not currently flagged on Vodafone systems can still take advantage of this offer via VeryMe on the My Vodafone app*.

Today’s announcement is the latest in a series of measures Vodafone is taking to keep the UK connected during the Coronavirus (COVID-19) crisis. The offer is designed to give worry-free data usage to staff working for the NHS who may not have time to take advantage of the wider customer offer.

Vodafone will continue to monitor usage of the free data offer and if network capacity allows it, our ambition is to open the offer up to even more customers.

Vodafone UK Chief Executive Officer Nick Jeffery said: “Last week we announced we were giving 30 days of unlimited free data to our most vulnerable customers and the first 500,000 customers to sign up. We said we would be monitoring the feasibility of opening this up to even more customers and if we could give more capacity, we would.

“So today, we are proactively upgrading all private customers who are registered with us as working for the NHS to this 30-day unlimited free data offer.”

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*All Pay Monthly customers (consumers and small business) who are registered for VeryMe can access the offer.

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK, please visit: www.vodafone.co.uk.

Vodafone UK Media Relations

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Email: ukmediarelations@vodafone.com

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Website: https://vodafone.co.uk/newscentre/

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