Samsung Galaxy Phones

If you're eligible for Lifetime Service Promise, this means you have Lifetime Warranty and Battery Refresh included at no extra cost as part of your Phone Plan.

What's Lifetime Warranty?

We'll cover your device for repairs against manufacturer faults for as long as you have a Pay monthly Airtime Plan with us.

What's Battery Refresh?

If our Battery Refresh Tool shows your phone battery is struggling to keep up, we'll replace it. Simply visit us in store and we'll send it off to be replaced, free of charge. Our Battery Refresh covers you for two to three years, dependent on the length of your plan.

Who's eligible for Lifetime Service Promise?

Any customer who bought a phone on Vodafone EVO from 26 July 2023 onwards is eligible for Lifetime Service Promise. This includes all refurbished phones.

The latest Samsung phone is the Samsung Galaxy A16 5G, released on 1 November 2024.

The Samsung Galaxy Z Flip6 and Samsung Galaxy Z Fold6 were released in July 2024.

The Samsung Galaxy A55 5G and Samsung Galaxy A35 5G were released in March 2024.

The Samsung Galaxy S24 Ultra, Samsung Galaxy S24+, and Samsung Galaxy S24 were released in January 2024.

Please confirm these are the exact dates.

The Samsung Galaxy Z Fold5 and Samsung Galaxy Z Fold6 both have an expandable 7.6-inch display.

If you’re not looking for a foldable smartphone, check out the Samsung Galaxy S24 Ultra – thanks to its 6.8-inch screen, it’s one of the best phones for gaming.

The latest generation of Samsung Galaxy S24 and S23 devices, especially the S24 Ultra, have incredible, high-definition cameras, which capture a rich range of colour, detail, and depth. For example, the S24 Ultra has a 200-megapixel main lens. But all S24 and S23 devices benefit from Nightography (for picture-perfect night time photos and videos), a wide camera that automatically adjusts exposure while wider OIS keeps your shot steady, and Adaptive Pixel technology that uses the Wide lens in both modes to combine two results to capture details.

If you’re looking for the best camera on a folding phone, the Samsung Galaxy Z Fold6 is the perfect choice. The Galaxy AI-powered ProVisual Engine enhances every detail and AI Zoom captures all the action in crystal clear quality.

Out of all the Samsung phones we sell, the Samsung Galaxy S24 Ultra has the most powerful battery. See our dedicated ‘Best battery life phones’ article for a comparison between phone models and brands.

There are three different wattage wall chargers – 15W, 25W and 45W. A 15W charger is for standard charging – this can be used for all Samsung devices. The Super-Fast 25W charger for fast charging is for devices which are Fast Charge enabled. Check your device to see if it is Fast Charge enabled.

The 45W Samsung-approved charger can only be used for specific devices - S22 Ultra,

IP rating (Ingress Protection) is a measurement of how well your phone copes with dust and water.

Samsung Galaxy S Series and Galaxy Note Series phones are designed to be water resistant with an IP (Ingress Protection) rating of  IP68 -  they're water-resistant up to a maximum depth of 1.5 metres in freshwater for up to 30 minutes. 

The Samsung Galaxy Z Series phones have an IPX8 rating - this means you can unfold the phones freely, even when caught in the rain*. However, it doesn't mean that they're dust-resistant. 

Some Samsung Galaxy A Series phones such as the Samsung Galaxy A54 5G and the Samsung Galaxy A34 5G are IP67 rated for water resistance, meaning they can withstand up to 1.5 metres in freshwater for up to 30 minutes. 

Always check the manufacturer description for the IP rating for your specific device.  

IP67 - This rating is based on test conditions of submersion in up to 1 metre of freshwater for up to 30 minutes - which differs to the 1.5 metre freshwater depth testing of IP68-rated devices. Samsung advises to rinse off any water residue or dry your device if it gets wet. Samsung devices are not advised for beach or pool use and may not be water resistant if submerged in soapy water. 

IP68 and IPX8 – These devices can be submerged to a depth of 1.5 metres for up to 30 minutes. This is based on test conditions for submersion in up to 1.5 metres of freshwater for up to 30 minutes. Samsung advise IP68 and IPX8 devices are not for beach or pool use.

Samsung Galaxy’s S series phones are designed to revolutionise video and photography. They’re the ultimate combination of smart technology and stylish looks.

• Speed, power and creativity at your fingertips, paired with 5G speed and fast, responsive refresh rate

• Capture life’s moments perfectly and share them instantly with the S series’ next-generation cameras

• Stay immersed on high-definition displays that keeps everything looking brilliant and smooth, no matter what

Unleash your potential with the Z series’ folding glass displays and free-stop hinges - a revolutionary design that unlocks the freedom of hands-free.

• Redefine your productivity and open two apps at once on the same screen

• Take your photography to a new dimension with two screens for unrivalled control over the content you create

• Now with IPX8 Water Resistance¹, tough aluminium frames, and hinge tested thousands of times to ensure strength and durability

Samsung’s awesome Galaxy A series have a streamlined design and refined curves. These are smartphones designed for everyone.

• Keep doing what you love and stay connected all day with the long lasting battery

• Zoom in extra close with the Macro Camera and discover those tiny details you may have missed before

• A stylish, minimal look with quality design and expansive Infinity-O and Infinity-V displays

¹ Submersion in up to 1.5m of freshwater for up to 30min (not advised for beach or pool use).

You can transfer data from your old Samsung Galaxy device to your new Galaxy phone by using Smart Switch.

Before you begin the process, you will just need to download the Smart Switch app on both your old and new devices (where applicable), and check that your app has been updated to the latest version.

¹Typical value tested under third party conditions. Rated minimum capacity of S24 Ultra is 4855mAh; S24+ is 4565mAh; and S24 is 3785mAh.
²To use 5G on a 5G-ready Samsung phone, you must be in an area covered by our 5G network and have a 5G plan.

¹ Typical value tested under third-party laboratory conditions. Typical value is the estimated average value considering the deviation in battery capacity among battery samples tested under the IEC 61960 standard. Rated capacity is 4,905mAh.

² The Wall Charger for Super Fast Charging (25W) sold separately.

¹ Samsung account login is required. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Available in 13 languages from launch.

² Samsung account login is required. Requires network connection.

³ Samsung account login is required. Requires network connection.

⁴ Samsung account login is required. Requires network connection.

¹ IP48 rating based on lab test conditions for submersion in up to 1.5 metres of freshwater for up to 30 minutes. Not advised for beach or pool use.

² Requires network connection. Availability of search functions and its supported apps may vary by country, language, and device. Results may vary depending on visual matches. Samsung account login may be required for certain AI features.

³ Samsung account login is required. Available in 13 languages from launch.

¹ Samsung account login is required.

² Requires a network connection and Samsung account login. Results in a resized photo up to 12MP. A visible watermark is overlaid on the saved image output to indicate that the image is generated by Galaxy AI. Accuracy and reliability of output isn’t guaranteed.