Pay as you go SIM bundles for existing customers

If you are a new Vodafone Pay as you go customer buying a Vodafone Pay as you go Bundle between 26 June 2024 to 9 January 2025:

• You can get extra data when you purchase the £10, £15, £20 or £30 Pay as you go Bundle;

• You must activate your SIM before 16 January 2025 (the 'Activation Deadline').

If you are an existing Vodafone customer on a Pay as you go Bundle:

• You can get extra data when you purchase the £10, £15, £20 or £30 Pay as you go Bundle;

• You must text MOREDATA to 49500 (for free) between 26 June 2024 to 9 January 2025 to opt-in to the promotion.

3x data promotion terms

If you're new to Vodafone, you can buy a Pay as you go bundle online, or in your nearest store

If you're an existing Pay as you go customer, you'll need to make sure you have enough credit in your account before you can opt into your chosen bundle. You can opt in by:

• Logging in to My Vodafone app

• Calling 4354 free from your Vodafone phone

• Texting BIGVALUE10, BIGVALUE15, BIGVALUE20, BIGVALUE30 or BIGVALUE40 to 2345, free from your Vodafone Pay as you go phone. You'll need to send the text from the phone you want to add the bundle to.

Please note: Once you've opted in to your Pay as you go bundle, you'll pay our standard Pay as you go rates if it expires and you don't renew, or if you opt out of your bundle early.

Setting up and using your bundle:

Activate
Put your SIM in your phone, connect to our network, and your bundle will be ready to use.

Use
Scroll, stream and socialise as it suits for 30 days. If you use up all your data before the bundle ends, you'll pay out-of-plan rates. But you can always renew early or add an Extra.

Renew
We'll text you a reminder a few days before your renewal is due. If you've got enough credit, you don't need to do anything - your bundle will renew automatically and you'll get Total Rollover on all the allowances you don't use. You can only roll over your data one time.

If you don't have enough credit, you have a seven day grace period to top up so that your bundle will renew. You'll pay our standard base plan rates during this period.

Vodafone Total Rollover lets you keep any unused data, minutes and or texts from your previous Pay as you go bundle, and use them in the next 30-day period.

You'll need to use any allowances that roll over within the next 30 days. Your allowance won't roll over more than once, so you can't save it for longer than 30 days.

You won't be eligible to roll over your allowance if:

• You renew you Pay as you go bundle early

• You switch to another Pay as you go bundle

• Your bundle doesn't automatically renew by the end of day 30 (due to not having enough credit in your account)

If you use all your Pay as you go Bundle allowances within 30 days and don't renew your bundle early, you'll be charged our standard out-of-bundle Pay as you go rates. These are:

• 53p a minute for calls

• 26p for a standard UK text message

• £2 a day for 50MB data, and 10p for each additional MB.

Find out how to renew or change your Pay as you go Bundle

You have the following options for topping up your phone:

My Vodafone app

Download the My Vodafone app to view your balance, top up and manage your plan.

Online

Check your balance online with My Vodafone and top up anytime using our Top up portal

By phone

Dial *#1345# free from your Vodafone Pay as you go phone to see your balance on screen.

Call 2345 free from your Vodafone Pay as you go phone to hear your balance or top up.

If you don't have your Vodafone mobile with you, call the Pay as you go credit line on 03333 048048 from any other UK mobile or landline (standard call charges apply).

By text

Top up over the phone on 2345 free from your Vodafone Pay as you go mobile.

To top up again, text TOPUP to 2345 with the amount you want to add and the last four digits of your payment card - for example, text TOPUP 10 1234 to add £10 using a card ending in 1234.

Top up in store or buy a voucher

You can top up in your nearest Vodafone store at a self-service Top Up kiosk. Or you can buy a pre-loaded voucher and use it to top up online.

Top up automatically

Just download the My Vodafone app and choose Top Up from the main menu, then select Auto Top up.

Alternatively, you can call 18829 free from the Vodafone Pay as you go mobile you want to register and make your initial Top up. Then choose how often you want your Top up to automatically activate - weekly, monthly or every 30 days.

See how to check your Pay as you go balance on YouTube

To keep your Pay as you go number active, you need to use it for at least one chargeable activity - like sending a text or topping up - every 180 days.

If you don't top up or use any credit for 90 days, we'll send you a text explaining that your account will expire in another 90 days.

To avoid this, simply use your phone for a chargeable activity after you receive the reminder text. This will let you carry on as normal with your current number.

However, if you don't use your phone within that 90-day period, your mobile number will be disconnected and will no longer work.

Read more in our terms and charges

VeryMe Rewards is Vodafone's customer loyalty programme available to Pay monthly and Pay as you go mobile customers.

VeryMe Rewards gives you offers and rewards for your favourite things - from high street discounts and discounted cinema tickets, to a sparkling West End experience.

The more you interact with VeryMe, the more personalised your offers will become.

Find out more about VeryMe Rewards

With our Pay as you go bundles, you can use your data, minutes and texts in the UK, and whilst roaming in Zone A (Republic of Ireland, Isle of Man, Iceland and Norway)

If you're roaming in Zone B, our Europe Zone, and you want to make any calls, send any texts, or use data, you'll need to purchase one of our 8-day Europe Extras. Visit our Extras page for more information.

Head to our travelling abroad page for more on roaming charges and using your phone in other countries.

To remove your Pay as you go Bundle (also known as a Big Value Bundle), simply let us know by starting a chat with us, calling 4354 free from your Vodafone mobile, or speaking to an adviser in one of our stores

If you'd like to use your bundle until your current 30-day period is up, you can stop it from auto-renewing using the My Vodafone app. To do this:

1. Open the My Vodafone app and select the Plan button on the home screen

2. Then, choose Change plan

3. You'll be asked to enter and confirm your mobile number - enter this and select Continue

4. Select the Opt out button underneath your bundle details

5. We'll text you a security code - enter the text you receive into the Security code box, then select Continue

6. Select Remove this Big Value Bundle

Once your bundle is removed from your account, you'll lose any remaining data, minutes or texts you had and will start paying our standard Pay as you go rates

If you're thinking of leaving Vodafone Pay as you go, or are in the process of leaving, you can request a refund of any remaining credit and any completely unused bundles up to 60 days after you've been disconnected.

If you have a Pay as you go mobile broadband line with us you can also do that here.

You just need to make sure you register for a My Vodafone account before doing so.

To request a refund, chat to us below.

Chat now

If you've left Vodafone Pay as you go or a Pay as you go mobile broadband line within the last 60 days, you can still request a refund for any remaining credit, but only if you register for a My Vodafone account.

To request a refund, chat to us below.

Chat now