Apple Phones, Watches & iPads

You can use Apple Pay on your iPhone and Apple Watch for payment in shops, restaurants, petrol stations and more. Using Apple Pay on your iPhone:  

1. If your iPhone has Face ID, double-click the side button to access your default payment card. You may be prompted to authenticate using Face ID or your passcode. If your iPhone has Touch ID, simply double-click the home button. 

2. To choose a different payment card, tap on your default card to see the list of cards you have added to your Apple Wallet. Tap on your chosen card to authenticate. 

3. Hold the top of your iPhone near the contactless reader until you see the word ‘Done’ and a tick appear on the display. 

 Using Apple Pay on your Apple Watch:  

1. Double-click the side button to access your default payment card. 

2. Turn the digital crown to scroll down and choose another card from your Apple Wallet. 

3. Hold your Apple Watch display near the contactless reader until you hear a beep. Your watch display will show the word ‘Done’ and a tick to confirm that payment has been made successfully. 

You can also use Apple Pay for online purchases on your iPhone, iPad or Mac. Simply lookout for Apple Pay as a payment option at checkout and follow the instructions on your display to confirm payment. You may be prompted to enter your billing, delivery and contact information which will be stored by Apple Pay for future purchases.

There’s no set limit on Apple Pay purchases, however certain retailers may not allow the use of Apple Pay for purchases over £100.

You can change your Apple ID password on your iPhone, iPad, Mac or Apple Watch:

1. Go to Settings and select your name.

2. Choose Password & Security, then Change Password.

3. Enter your device passcode or current Apple ID passcode when prompted.

4. Type in your new Apple ID password, which must be at least 8 characters long, and include a number, an uppercase letter and a lowercase letter.

You will need an Apple ID to sign in to the App Store and other Apple services, such as iCloud.

To create an Apple ID on your iPhone, iPad or Mac:  

1. Open the App Store (On iPhone and iPad) or Settings (On Mac) and tap the sign-in icon. 

2. Select Create New Apple ID (On iPhone and iPad) or Create Apple ID (On Mac) and enter the email address you’d like to use. 

3. Create a strong password and set your device region. 

4. Enter your credit card information or select None if you do not plan on making any purchases. 

5. Provide your billing address and confirm your phone number. 

6. Check your inbox for a verification email sent by Apple. 

If you would like further information on how to set up your Apple ID, view our guide to Activating Apple ID on your Apple iPhone 14 iOS 16.0

Saving claims verification: see details on the relevant product page.

VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.

Gift with Purchase: See details on product page including any additional terms.

*Annual Price Rise

Pay Monthly Plans (excluding Home Broadband): The monthly price and all out of bundle charges will increase each April by the Consumer Price Index rate published in January of that year + plus an additional 3.9%. If you have a Device Plan, this will not affect your monthly Device Plan payments: vodafone.co.uk/pricechanges

Home Broadband: The monthly price will increase each April by the Consumer Price Index rate of inflation published in January that year, plus an additional 3.9%. See vodafone.co.uk/pricechanges for details.

Pay Monthly

Minimum term agreement, eligibility, credit check and terms apply.

Vodafone EVO

Representative example for Device Plans:

Figures used in the above (other than the representative APR) are for illustrative purposes only.

Device Plan: means devices purchased from Vodafone under a Consumer Credit Agreement such as phones (Phone Plan), smartwatches (Watch Plan), tablets (Tablet Plan) and laptops (Laptop Plan).

Vodafone EVO:

• For Mobile: lets you select a monthly Device Plan Credit Agreement (3-36 months) with a monthly Airtime Plan. Phone Plans over 12 months require a 24-month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)

• For Smartwatches: lets you select a monthly Device Plan Credit Agreement (over 3-36 months) with a monthly Connectivity Plan. Watch Plans over 12 months require a 24 month Connectivity Plan. You can pay off your Device Plan early, and if you do, you can keep your Connectivity Plan on a 30-day contract or leave. If your Connectivity Plan ends, the Device Plan is still payable (either in full or monthly). Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber)

• For Laptops / Tablets: lets you select a monthly Device Plan Credit Agreement (3-48 months) with a 24 month Data Plan. You can pay off your Device Plan early, and if you do, you can then keep your Data Plan on a 30-day contract or leave. If your Data Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)

Upgrade from month 3: means a) buying a new Device Plan (which is a credit agreement) and an Airtime/Data/Connectivity Plan (as applicable) and b) either (i) paying off the remaining amount on your current Device Plan prior to upgrading, or (ii) paying for your current Device Plan along with your new Device Plan. Subject to credit check, eligibility and terms.

Trade-in Guarantee: Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer. Please see our Trade-in Guarantee terms and conditions, which also details the eligibility criteria.

Trade-in Bonus: Available when we're running a Trade-in Bonus promotion, where you could get an additional bonus on top of the trade-in value for the phone you're trading in, when you buy a new phone. Eligibility for the bonus and the bonus value may vary depending on which phone you're trading in and which new phone you're buying. Please see our Trade-in Bonus terms and conditions, for more information.

Unlimited data: available on Unlimited Lite Plan (max download and upload speed of 2Mbps), Unlimited Plan (max download and upload speeds of 10Mbps) and Unlimited Max Plan. Speed may vary by a number of factors.

5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Find out more about our 5G network

5G Ultra: You must have a 5G Ultra enabled device on a Vodafone Pay Monthly plan purchased after 24 February 2023, and be in an area covered by our 5G Ultra network. Coverage may be affected by a number of factors. Find out more about our 5G Ultra network

Buy-Back Price Guarantee: Customers who bought an eligible phone from Vodafone and trade that phone in via our Trade-in Tool (in a good working condition), whilst upgrading to a new phone and Airtime Plan within the required timeframe, will be entitled to receive a guaranteed buy-back price. Buy-back price varies depending on model variant. Terms apply

• iPhone 14 - trade in between 1 September 2023 and 31 October 2023

• Samsung Galaxy S23 - trade in between 10 January 2024 and 1 April 2024

• iPhone 15 - trade in between 1 September 2024 and 31 October 2024

The UK's Best Phone Buy-Back Price Guarantee: 'UK's Best' because we:

• i) guarantee future buy-back price

• ii) offer flexible payment options

• iii) don't charge extra

• iv) offer flexibility to trade in and upgrade from month 3; and

• v) boost the trade-in value by £50 vs major competitors.

Details and verification: vodafone.co.uk/buy-back

Roaming

Roaming: using your home data plan to roam in Zone A is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on.

Roaming Passes: For Pay Monthly customers without European roaming included in their plan, you can purchase an 8 or 15 day European roaming pass to use your monthly UK allowance of calls, texts and data in our Zone B destinations. The 8 day pass is £12 and the 15 day pass is £17. Out of bundle charges such as picture messages, premium calls or premium texts are not covered by this charge. These passes are subject to a 25GB roam fair use policy. Passes become active when you start roaming and only one pass can be used at a time. For more information and terms, visit our roaming page

• Information on roaming with Vodafone

• List of our inclusive roaming destinations

Mobile Specific Small Print

• Lifetime Service Promise: means a) Lifetime warranty covering manufacturer's defects, provided you have an active pay monthly Airtime plan + b) Battery refresh replacing your phone's battery (for 2-3 years) if it fails one of the Battery refresh tool tests. On phones purchased directly from Vodafone.

• Lifetime Warranty: is an extended warranty covering manufacturer's defects (on phones purchased via Vodafone directly), provided you have an active pay monthly Airtime plan. Excludes damaged and tampered phones. Terms apply

• Battery Refresh: replaces your phone's battery if it fails one of the Battery Refresh Tool tests. Available for up to three years depending on your plan. On phones purchased via Vodafone directly. Excludes damaged and tampered phones. Terms apply

• UK's Only Lifetime Service Promise: Vodafone is the only network that offers both i) Lifetime Warranty which covers your phone for manufacturer defects provided you have an active pay monthly Airtime plan, and ii) Battery Refresh which offers phone battery health checks and required replacements for up to 3 years. Terms apply

Smartwatch Specific Small Print

Smartwatch: requires a) Vodafone pay monthly Airtime plan, and b) 12 or 24 month Connectivity Plan (via Vodafone OneNumber). Watch Plans over 12 months require a 24 month Connectivity Plan. Terms apply

Vodafone OneNumber Connectivity Plan ('Connectivity Plan'): uses your minutes, texts and data allowance from your Airtime Plan using Vodafone OneNumber. You must have an Airtime Plan with us in order to purchase a Connectivity Plan. Smartwatch Connectivity plans can be bought for a smartwatch you already own, or for a new smartwatch you purchase through us. Tablet Connectivity plans can only be bought for a tablet you already own.

Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply

Tablet Specific Small Print

Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply

Pay As You Go

Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Includes unlimited data and unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) to use in the UK and Zone A. Unlimited Bundle terms, exclusions and destinations

Pay as you go Bundles (Big Value Bundle) excluding Unlimited Bundle: Unlimited minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and a set allowance of data (excluding Extras) to use in the UK and Zone A. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles. For more information, please visit our Pay as you go Bundles terms and conditions page

Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.

Pay as you go 1: You'll pay just £1 each day you use your phone, which gives you: Unlimited minutes, Unlimited texts, 50MB of data to use until midnight. For more information, please visit our Pay as you go 1 terms and conditions page

Roaming: Your data usage is for use in the UK and Zone A destinations only, unless you purchase one of our roaming extras. For more info and destinations beyond Zone A, visit our extras page. For terms visit our terms and conditions pages

Pay As You Go Plus

Pay as you go Plus plan: My Vodafone app required. UK and Zone A use only unless Roaming Extra purchased. Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and plan data allowance (excluding Extras). Auto-Renews every 30 days if opted in via My Vodafone app and payment card added. Purchase Extras and manage payments through My Vodafone app. Plan stops after 30 days if paused or cancelled (by opting out of Auto-Renew). If opted out and you do not choose another plan, you can only receive inbound calls and texts once your 30-day plan ends. You must opt back in and re-purchase a new plan to use data, minutes, send texts or buy Extras. For terms and more information see the Pay as you go Plus terms and conditions

Roaming: Your data usage is for the UK and Zone A destinations only, unless you purchase one of our roaming extras in the My Vodafone app. Your extra will run until the day it expires (at 11:59pm UK time) or when it is used up, whichever is sooner. For more information on roaming destinations, see our roaming page or the My Vodafone app. For Extras terms, see the terms and conditions page

Home Broadband

Home Broadband: For details and terms see our Home Broadband page

Full Fibre: Vodafone is the largest Full Fibre provider in the UK with Full Fibre available to 15.1 million out of 31.9 million premises - approximately 47% UK coverage (31.9 million premises from: Ofcom, Connected Nations 2023: UK report and Methodology annex

Insurance

These terms are available in our terms and conditions pages

• If you're a consumer go to Consumer then Insurance then Insurance terms and conditions

• If you're a sole trader go to Business then Insurance then Insurance - Current

Very Me

VeryMe Rewards: See My Vodafone app for end dates and full terms and conditions. Pay as you go customers must have topped up at least £10 credit on their account in the last 6 weeks to participate. Pay as you go Plus customers must have Auto-Renew switched on to participate in certain prizes and competitions.

1. VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website

2. VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website

3. Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website

Network

Reliable, award-winning network: The UK relies on Vodafone as a network provider as it:

• i) powers critical national infrastructure and 82% of Emergency Services (see our Public Sector Portal for further information),

• ii) has coverage in 99% of UK homes,

• iii) covers 96% of the UK's landmass; and

• iv) has won numerous awards

See full details and awards on our Network page

The Nation's Network: Vodafone UK, supporting the nation since 1984. See full verification of the substantiation [PDF: 1.24MB]

For full terms and conditions, visit our terms and conditions page

Finance subject to status and credit checks. 18 +. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN

Buying a refurbished phone has a lower carbon footprint than buying a new one

Substantiation:

A life cycle assessment study (Pamminger, R., Glaser, S. and Wimmer, W., Modelling of different circular end-of-use scenarios for smartphones. International Journal of Life Cycle Assessment (2021) 26:470-482) found that a refurbished phone (used for an average 1.93 years) can have a 55% lower contribution to climate change (or 'GWP') compared to a new phone (used for 2.5 years) (according to the study results shown on page 479).

Based on this study, buying and using a refurbished phone can be considered to be kinder to the planet in comparison to buying and using a new phone, because it has a lower negative impact on climate change.

See a consumer-friendly report of the study [PDF: 177KB]

For the full study, see the Springer Link website

¹ Battery life varies by use and configuration; see apple.com/uk/batteries for more information.

¹Emergency SOS uses a cellular connection or Wi-Fi Calling.

²The display has rounded corners. When measured as a standard rectangular shape, the screen is 6.68 inches diagonally. Actual viewable area is less.

³Battery life varies by use and configuration; see apple.com/batteries for more information.

¹The display has rounded corners. When measured as a standard rectangular shape, the screen is 6.68 inches diagonally. Actual viewable area is less.

²Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular

³iPhone 13 Pro is spill, splash, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529. Spill, splash, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

⁴The displays have rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the iPhone 13 screen is 6.06 inches diagonally and the iPhone 13 mini screen is 5.42 inches diagonally. Actual viewable area is less.

²Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular

iPhone 12 terms and conditions:

¹Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular
²The display has rounded corners. When measured as a rectangle, the screen is 6.06 inches diagonally. Actual viewable area is less.
³Claim based on iPhone 12 Ceramic Shield front compared with previous-generation iPhone.
⁴Accessories are sold separately.
⁵iPhone 12 is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

iPhone 12 in Purple terms and conditions:

¹Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular
²The display has rounded corners. When measured as a rectangle, the screen is 6.06 inches diagonally. Actual viewable area is less.
³Claim based on iPhone 12 Ceramic Shield front compared with previous-generation iPhone.
⁴Accessories are sold separately.
⁵iPhone 12 is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

iPhone 12 mini terms and conditions:

¹Data plan required. 5G is available in select markets and through select carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/iphone/cellular
²The display has rounded corners. When measured as a rectangle, the screen is 5.42 inches diagonally. Actual viewable area is less.
³Claim based on iPhone 12 mini Ceramic Shield front compared with previous-generation iPhone.
⁴Accessories are sold separately.
⁵iPhone 12 mini is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

¹ WiFi 6E available in countries and regions where supported.

² Data plan required. 5G is available in selected markets and through selected network providers. Speeds vary based on site conditions and network. For details on 5G support, contact your provider. More information on iPad cellular

³ Battery life varies by use and configuration. More information on iPad batteries

⁴ Accessories sold separately and subject to availability. Compatibility varies by generation. Apps are available on the App Store. Title availability is subject to change. Third-party software sold separately.

¹ Battery life varies by use and configuration. More information on iPad batteries

Apple iPad 10.2 (9th gen)​ terms and conditions:

Apps are available on the App Store. Title availability is subject to change.

¹Accessories are sold separately. Compatibility varies by generation.
²Data plan required. Check with your carrier for details. Speeds will vary based on site conditions.
³Battery life varies by use and configuration. See apple.com/batteries for more information.

Apple iPad mini 8.3 (2021) terms and conditions:

¹The display has rounded corners. When measured diagonally as a rectangle, the iPad mini 8.3-inch screen is 8.3 inches. Actual viewable area is less.
²Data plan required. 5G, Gigabit LTE, LTE, and Wi-Fi calling are available in select markets and through select carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/ipad/cellular
³Accessories are sold separately. Compatibility varies by generation.

Apple iPad (10th gen) terms and conditions:

¹The display has rounded corners. When measured diagonally as a rectangle, the iPad 10.9-inch screen is 10.9 inches. Actual viewable area is less.