Vodafone Home Broadband help

Check your broadband status

Test the performance of your broadband and connect with our team of advisers.

Help getting back online

We’re sorry you’re having trouble with your broadband – let’s get you back up and running.

First, check your broadband status

Having trouble logging in? Find out how to access your account

If you still can't log in, please choose your issue from the menu and we’ll try some fixes.

Connections drops

Having issues with your connection dropping out?

Can't connect

Are you struggling to connect and get online?

Slow speed

Things feeling a little slower than they should?

Take control of your broadband

Manage your broadband account with the Vodafone Broadband app. It has a range of features to help you stay in control of your broadband.

Get the app