Small Business Knowledge Centre

Get the latest trends and insights from V-Hub to support your small business.

A guide to merchant accounts for small business

Learn how to set up a merchant account to efficiently process card payments. Discover the types of providers, the application process and the costs involved.

Engage employees in sustainability with WWF

Find out how to create a culture of sustainability in your office. Explore ideas for engaging employees in eco-friendly practices such as travel reduction.

Payment gateways and online payment systems: A guide for SMEs

Discover and explore how payment gateways work. Learn about the benefits and types of payment gateways to enhance your business's transactions.

How to measure customer experience for SMEs

Learn to measure customer experience (CX) for SMEs. Explore essential metrics like NPS, CSAT, CES, FRT, ART or FCR to enhance customer satisfaction.

A guide to card payments for small business

Find out how to accept card payments. From choosing a payment processor to setting up a merchant account and securing transactions for your SME.

Boost your SME with AI customer support: benefits, tools & implementation

Discover how AI can enhance your SME’s customer service. Learn about the benefits, tools, and steps to implementing AI-driven support.

How to optimise billing and invoice processing for SMEs

Discover how to enhance your billing and invoicing processes. Learn actionable tips to improve efficiency, cash flow management, and customer satisfaction.

IoT applications across industries

Discover the transformative potential of IoT technology across industries. Benefits for smart agriculture, retail innovation, healthcare or hospitality.

Reduce your digital carbon footprint with WWF

Discover practical ways to reduce your digital carbon footprint. Learn how to optimise email, use green hosting and adopt sustainable technology habits.

Free one-to-one support

Available Monday to Friday, 8am-6pm, our friendly team are here to provide guidance and support on the topics that matter to your business.

0808 005 7400

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