Phone Trade-in | Apple, Samsung & Google

Why trade in your old phone with Vodafone?

Instant guaranteed quote

We guarantee your trade-in saving and give you instant confirmation when using our Trade-in Tool.

Flexible ways to get paid

Choose from account credit, a bank transfer, or a monthly saving on your Airtime Plan.

Hassle-free

Get a quote in minutes and easily trade in while buying a new phone.

Trade in and give your phone a second life

We refurbish or resell 97% of phones that we receive. The rest are recycled.

How our Trade-in Guarantee works

Get your trade-in code

Use the Trade-in Tool in the My Vodafone app to check your phone’s condition. You'll receive an instant code with your guaranteed trade-in saving.

Get the My Vodafone app

Choose your new phone

When you buy a phone on a Pay monthly plan, you'll have the option to trade in and enter your trade-in code. 

Send your phone back

Once you've got your new phone, send your old phone to us within 14 days using our prepaid returns pack or drop it off in one of our stores.

Choose how you’re paid

Your choice of account credit, a bank transfer, or a monthly saving on your Airtime Plan.

How to check your phone's condition

Use the Trade-in Tool in the My Vodafone app to find out how much your phone is worth.

We'll ask you to do a few simple checks to make sure your phone is good condition, and then we'll instantly give you a trade-in code that confirms your phone’s guaranteed value. If you choose to use this on your Airtime Plan, you'll receive this saving straightaway - otherwise you'll be paid after sending your phone to us.

Remember, you don't have to be a Vodafone customer to use the Trade-in Tool on the My Vodafone app. You can download the My Vodafone app from your phone’s app store.

Already got the My Vodafone app?
Launch the Trade-in Tool on your phone

Get even more value with our trade-in bonus

When there’s an offer on, you could get an additional trade-in bonus on top of your phone’s guaranteed trade-in value.

This will depend on the phone you trade in and, depending on the specific promotion, the new phone you buy. You’ll find out more when you trade in and choose your new phone.

Popular phones to trade in

You can trade in almost any model with us. Just use our Trade-in Tool to make sure it's eligible and meets our basic criteria.

Once you complete our trade-in checks, you’ll get an instant guarantee of your trade-in saving.

iPhone trade-in	Samsung trade-in	Google trade-in
iPhone 15 Pro iPhone 15 iPhone 14 Pro iPhone 14 iPhone 13 Browse Apple iPhone	Samsung Galaxy Z Flip6 Samsung Galaxy Z Fold6 Samsung Galaxy A55 5G Samsung Galaxy A35 5G Samsung Galaxy A15 5G Browse Samsung Galaxy	Google Pixel 9 Google Pixel 9 Pro Google Pixel 9 Pro XL Google Pixel 9 Pro Fold Google Pixel 8a Browse Google Pixel

Maximise your savings with a refurbished phone

When you choose your new phone as part of your trade-in journey, why not select a refurbished phone to save even more? All our refurbished phones come with a two-year warranty and are fully tested with a 32-point health check covering battery, camera, and more. We even offer refurbished iPhones and refurbished Samsung phones

Any phone can be traded in with us if it passes our Trade-in Tool checks, so when the time comes to say goodbye to your refurbished phone, you may be able to trade it in.

Shop refurbished phones

Frequently asked questions

When we're running a Trade-in Bonus offer, you may be able to get an additional bonus on top your phone’s trade-in value when you buy a new phone. Eligibility for the bonus may depend on which phone you're trading in and which new phone you're buying.

Your Trade-in Bonus and guaranteed trade-in value must be redeemed using the same payment method. This can be either a monthly airtime saving or credit on your Vodafone account. In this instance, a bank transfer payment isn't possible.

If you're eligible for our Trade-in Bonus but you choose a bank transfer as your payment option, you'll only receive your guaranteed trade-in value and you'll no longer be able to claim a Trade-in Bonus.

You've got three options:

Account credit

You’ll get credit on your Vodafone account to use towards paying off an existing Phone Plan or your Vodafone bill (for example, Vodafone Broadband, or an Airtime Plan). You’ll be paid within five working days, after we receive your phone. You'll receive a text message when your credit has been added to your account with information on how to use it.

Monthly Airtime saving

Spread your trade-in payment monthly against your new Airtime Plan. We'll apply this straight away. Just make sure you send us your eligible phone within 14 days of your new airtime starting - so you don't lose your savings.

Bank transfer

Receive the trade-in value into your bank account in a single payment. We’ll use the bank account attached to your new plan for this transfer. You’ll be paid within five to ten working days, after we receive your phone.

It’s unlikely that your phone will be rejected if it’s in good working condition and you completed the questions correctly. Damaged devices will be accepted as long as your device meets the basic criteria for good working condition. If damage is detected through our Trade-In diagnostics, your guaranteed value will be lowered.

If we can’t accept your phone, we’ll send it back to you and cancel the payment.

More information on devices we’ll reject

If you’re struggling to use the Trade-in Tool and would like some help, you can visit us in store and one of our staff members will run the checks for you.

If you can't use the Trade-in Tool on your phone because it can't use the My Vodafone app or isn't one of our eligible phones, you won't be able to benefit from our Trade-in Guarantee.

However, you may still be able to trade in for a cash payment

At checkout we ask how you'd like to send your phone to us. You can either drop it off in store or to a DPD location using a prepaid returns pack.

Before you send your phone to us, you'll need to turn off Find My iPhone if you have an iPhone or remove your Google account if you have a Samsung phone. See our device guides to find out how to do this.

Drop it off in store:

Bring your eligible phone with you to your local store within 14 days of your new airtime starting
Provided your phone passes our checks, we’ll transfer your trade-in credit

Send using a prepaid returns pack:

We'll send are turns pack with a prepaid DPD label to your address
Slip your phone inside, seal it, and take it to a DPD drop off location within 14 days of your new airtime starting

Once we receive your eligible phone (which can take up to five working days), we’ll check it, then transfer your trade-in credit.

Trade-in Bonus

Save up to £408 today when you trade in an eligible phone and buy an iPhone 16 series phone.

To get this saving, trade in an eligible phone in store or use the Trade-in Tool in the My Vodafone app. Then order an iPhone 16 series phone in the same transaction.

The trade-in saving of up to £408 is based on trading in an iPhone 15 Pro Max in good condition and receiving a bonus of £100.