Say goodbye to 3G and hello to better connections
We've switched off our 3G network
Every UK mobile network has committed to switching off their 3G network. We’ve now switched off our 3G network across the UK.
Are you a business customer? Find out how switching off 3G affects businesses
What happens now?
If you're already using 4G or 5G on your phone, you don’t need to do anything and can continue to enjoy the best possible connection.
If your phone doesn’t support our 4G network, your phone will now use 2G instead. To get the best connection possible, you can use 4G Calling.
Say hello to better connections
Our 4G and 5G networks come with loads of great benefits, from faster internet speeds to improved call quality.
We’re here to offer support with handy frequently asked questions and a customer service team ready to help you with 4G.
How can you get ready for the switch-off?
If you’re already using 4G or 5G on your phone, you don’t need to do anything and can continue to enjoy the best possible connection.
If your phone doesn’t support our 4G network, there are some steps you might need to take to stay connected.
Set up 4G Calling
4G Calling gives you clearer calls by using your phone’s 4G data. We're always expanding our 4G coverage, so you can enjoy a reliable connection in even more places.
Upgrade with Pay monthly
If your phone can't use 4G or WiFi Calling, and you're on a Pay monthly plan, you should think about upgrading your device.
Upgrade with Pay as you go
If you can’t use 4G or WiFi Calling and you’re on a Pay as you go plan, browse our range of compatible devices to find one that’s right for you.
Contact us
If you’d like additional support, you can:
Call us on 191 free from your Vodafone mobile
Talk to one of the team at your nearest Vodafone store
Find out what support is available if you have accessibility needs
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